Grading 

Every pinmaker grades their pins differently. I try my best to take time and grade each and every my pins to the best of my ability. But please realize that enamel pins are hand made and will not perfect. 

A grade pins will have no major flaws, but can have small or very minor flaws when closely looking at it. 

B grade pins will have more noticeable flaws but will do not take away from the beauty of the pin, itself. This includes small misprints, air bubbles, underfill enamel, etc. 

C grades are big major flawed or big noticeable flaws that are easily visible. Especially on the face. 

Refunds/Exchanges

All sales are final. No cancellations. 

Exchanges/returns are only available, if the wrong pin was sent out to you by mistake. I do not allow returns for buyers remorse. So please check out carefully. 

If there is a problem with your order, please contact me and I will try my absolute best to work with you. 

Trading/Reselling 

I do encourage trading! It is part of the fun in the pin community. You can also resell the pin, if you no longer want it for whatever reason. 

Ultimately, these are your pin when you receive them.

                    Lost/Damaged/Stolen 

Once package is sent out, it is out of my hands. I’m not responsible for lost/damaged/stolen packages. But I will try my best to replace the item, if I still have it instock. No guarantees. 

Preorders

Enamel pins are handmade and do take time a long process. The estimated time for most pins are 4-8 months depends on size, complexity, etc. If you do not wish to wait within the stated timeframe. Please refrain from preorders from this shop and wait for "inhands" sale. 

By purchasing from my shop, you are agreeing to all of the terms on my policy page and each listing. So please read carefully. 

Emisweetdesigns is not responsible for any additional taxes, customs, or VAT placed on your package. It is the customer’s responsibility to pay for any additional fees required once the package enters your country.

 
For any questions or need to get in contact with me, please email: [email protected]
It can take 1-3 business days to responding accordingly. Thank you for your support.